Help
Frequently asked questions
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Getting started
Do I need to create an account to use SoloUp?+
No. You can set a goal and start working through your plan anonymously, identified only by your device. Verifying your phone number is optional and only needed if you want to keep your data safe across devices or unlock a verified account.
How does SoloUp turn my goal into a plan?+
You give SoloUp a goal and a timeframe (1–12 months), answer a short set of multiple-choice questions, and our AI builds a plan: one milestone per month, and each milestone broken into 4 weeks of 5 tasks.
I don't know what goal to set. Can SoloUp help?+
Yes — the "What's my goal?" link in the goal-setting screen is a discovery flow built for exactly that.
How long does it take to generate a plan?+
Generation usually takes under a minute. While you wait, SoloUp shows a short trivia quiz instead of a blank loading screen.
Plans & progress
How do I mark a task as complete?+
Open your current milestone from the Goal screen, then tap any task card on the Steps screen — it toggles between complete and incomplete instantly.
When does a milestone count as complete?+
Automatically, as soon as every task within it is checked off. Its card switches to a flame-tinted "completed" look and its trophy turns from black-and-white to full color.
How do I finish a whole goal?+
Once every milestone is done, double-tap the flame on the Goal screen. After confirming, you'll see a trophy carousel for the whole goal — one trophy per milestone.
What happens to goals I don't finish?+
You can mark an in-progress goal as unfinished, and it moves into your Goal History under "Unfinished" rather than disappearing. Your currently active goal always stays on the main Goal screen.
Can I see goals I've completed in the past?+
Yes — Profile → Goal History lists every goal you've ever had, split into Completed and Unfinished. Opening one shows the same Goal screen, in read-only form.
Premium & billing
What's free and what requires Premium?+
The first milestone of every plan is free. Unlocking milestone 2 onward requires a SoloUp Premium subscription.
What do I get with Premium?+
Every milestone in your plan (not just the first), verified-account status, and a higher monthly AI plan-generation quota.
What plans are available?+
Monthly, Yearly (marked "best value" based on the actual savings versus monthly), and Lifetime, a one-time payment. All are billed securely through Google Play.
How do I cancel my subscription?+
Subscriptions are managed through your Google Play account settings, the same place you manage any other Play Store subscription. Cancelling stops future renewals but doesn't refund the current period.
Can I buy an extra plan generation without subscribing?+
Yes — there's a small one-time "1 Extra Goal Generation" purchase available separately from the subscription plans.
Account & privacy
Can I use SoloUp on more than one device?+
Verify your account with your phone number to keep your goals and Premium entitlement tied to you rather than a single device.
How do I delete my data?+
Profile → Delete All Data permanently removes your goals, milestones, tasks, and account. This can't be undone. Full details are in our Privacy Policy.
Does SoloUp send my data to an AI provider?+
Your goal text and question answers are sent to our AI provider (OpenAI) solely to generate your plan. See our Privacy Policy for the full picture of what's shared and why.